Alma Records logo Alma Records logo

… animating people’s souls

Alma Records Official Online Store

FAQ

Terms
By accessing the website, you warrant and represent to the website owner that you are legally entitled to do so and to make use of information made available via the website. The trademarks, names, logos and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of the website owner. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the website owner.

Use License
a. Permission is granted to temporarily download one copy of the materials (information or software) on Alma Records's web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
i. modify or copy the materials;
ii. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
iii. attempt to decompile or reverse engineer any software contained on Alma Records's web site;
iv. remove any copyright or other proprietary notations from the materials; or
v. transfer the materials to another person or "mirror" the materials on any other server.
b. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Alma Records at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

Disclaimer
The website owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website. The website owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your 
company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company’s personal information or material and information transmitted over our system. In particular, neither the website owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.

Limitations
In no event shall Alma Records or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Alma Records's Internet site, even if Alma Records or a Alma Records authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Revisions and Errata
The materials appearing on Alma Records's web site could include technical, typographical, or photographic errors. Alma Records does not warrant that any of the materials on its web site are accurate, complete, or current. Alma Records may make changes to the materials contained on its web site at any time without notice. Alma Records does not, however, make any commitment to update the materials.

Links
Alma Records has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Alma Records of the site. Use of any such linked web site is at the user's own risk.

Site Terms of Use Modifications
Alma Records may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

Governing Law
Use of this website shall in all respects be governed by the laws of the province of Ontario, Canada, regardless of the laws that might be applicable under principles of conflicts of law. The parties agree that Toronto, Ontario, Canada, shall have exclusive jurisdiction over all controversies arising under this agreement and agree that venue is proper in those courts.

Privacy Policy
See our Privacy Policy at http://shopalmarecords.com/pages/privacy-policy

Returns, Refunds and Exchanges Policy
All Sales Final; Downloading and Risk of Loss; Availability of Digital Content
All sales of digital content are final. We do not accept returns of digital content. Once you have purchased digital content, we encourage you to download it promptly and to make back-up copies of it. You bear all risk of loss after purchase and for any loss of digital content you have downloaded, including any loss due to a computer or hard drive crash. We may, from time to time, remove digital content from the service without notice.

Mail order of physical products
Returns are not accepted unless there is a manufacturer defect. If accepted, your item must be in its original unused condition and must be returned within 30 days of your purchase.

1. Please email info@almarecords.com to request a refund and we will assign you a tracking #.
2. Mail your returned item to:
Alma Records
Returns Department Tracking #
260 Adelaide St. E., Suite 10
Toronto, Ontario M5A 1N1
3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

Shipping Policy
Turnaround: All orders are shipped within 48 hours Monday - Friday 8am - 5pm.

Carriers: We use the following carriers to deliver our orders:
Canada Post, UPS, FedEx, DHL, or Purolator. If expedited service is requested additional fees will apply.

Order Tracking
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class Canada Post mail will not have tracking numbers.